ORDERS & INFORMATION
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We are here for product information, order enquiries and business partnerships.
ORDERS & INFORMATION
Share a product name or photo and we will explore suitable options together.
Open WhatsAppCall us ↗OUR STORE
Orhan Avkıran Sokak
No. 4, Shop A
Ortaköy, Nicosia
The street name may appear differently on Maps. Our correct address is Orhan Avkıran Sokak No:4/A.
OPENING HOURS
Please contact us before visiting on public holidays.
Throughout northern Cyprus · EHS Kargo delivery in 3 working days · Free shipping from 10,000 TL.
YOUR QUESTIONS
Add your product options to the basket and complete your order on this site by entering your delivery address and choosing your payment method. Your order number will appear on screen. For product questions and trade quotes, you can also contact us on WhatsApp.
We deliver to your door throughout northern Cyprus with EHS Kargo. Delivery is within 3 working days of order confirmation. Retail orders with a VAT-inclusive merchandise total of at least 10,000 TL have free delivery. Below this amount, the recipient pays 450 TL to EHS Kargo. For EUR prices, the threshold uses the TL merchandise total at the exchange rate in the order summary.
Yes. Confirm the product and collection readiness on WhatsApp, then collect from our store in Ortaköy, Nicosia.
You can pay by bank transfer, or in cash or by credit card on delivery. We do not take online payments; do not enter card details in forms or messages.
You may request a return or exchange within 15 days of delivery for products in unopened packaging. The customer pays the return shipping for these returns.
These general return conditions do not limit your statutory rights concerning defective, damaged or incorrectly supplied products. Please contact us if this happens.
Delivery charges and return conditions ↗Yes. On the trade enquiries page, tell us about your business, products of interest and approximate quantities to prepare a WhatsApp quote request.
Of course. For small appliances, fireplace products and other ranges, tell us the model or intended use you have in mind.